Frequently Asked Questions
Everything you need to know about buying used PC parts in Uganda.
Ask on WhatsAppTesting & Quality
Can I test the parts before paying?
Yes! For all Kampala deliveries, we encourage you to inspect and test the components before completing payment. We even offer pro-installation for UGX 20,000 to ensure everything works perfectly.
How do you stress-test the GPUs?
Every graphics card runs through 4+ hours of FurMark and 3DMark benchmarks. We check temperatures, clock speeds, and VRAM stability. You'll see the actual benchmark results before buying.
What's the warranty period?
All products come with a 7-day warranty. If anything goes wrong within the first week, we'll replace or refund. Extended warranties available on request.
Delivery
Do you deliver outside Kampala?
Yes! We deliver to Entebbe, Wakiso, Mukono, and Jinja. Delivery is free within Kampala. Outer areas may have a small delivery fee.
How long does delivery take?
Same-day delivery for orders before 2PM in Kampala. Next-day delivery for surrounding areas. We'll send you tracking updates via WhatsApp.
Payment
What payment methods do you accept?
Cash on delivery (COD) for Kampala orders. Mobile Money (MTN/Airtel), Bank Transfer, and PayPal for advance payments.
Can I pay after testing?
Absolutely! This is our core promise. Test the component, verify it works, then pay. No risks for you.
Returns
What if I'm not satisfied?
Simply WhatsApp us within 7 days. We'll arrange a replacement or full refund. No hassle, no arguments.
Do you offer refunds?
Yes, full refunds within 7 days if the product doesn't meet your expectations. We believe in zero-risk purchasing.